In Short: If you are a resident of California, Colorado, Connecticut,
Delaware, Florida, Indiana, Iowa, Kentucky, Montana, New Hampshire, New
Jersey, Oregon, Tennessee, Texas, Utah, or Virginia, you may have the
right to request access to and receive details about the personal
information we maintain about you and how we have processed it, correct
inaccuracies, get a copy of, or delete your personal information. You
may also have the right to withdraw your consent to our processing of
your personal information. These rights may be limited in some
circumstances by applicable law. More information is provided below.
Categories of Personal Information We Collect
We have collected the following categories of personal information in
the past twelve (12) months:
Category | Examples | Collected |
A. Identifiers | Contact details, such as real name, alias, postal address,
telephone or mobile contact number, unique personal identifier,
online identifier, Internet Protocol address, email address, and
account name | Yes |
B. Personal information as defined in the California Customer
Records statute | Name, contact information, education, employment, employment
history, and financial information | Yes |
C. Protected classification characteristics under state or
federal law | Gender, age, date of birth, race and ethnicity, national
origin, marital status, and other demographic data | No |
D. Commercial information | Transaction information, purchase history, financial details,
and payment information | No |
E. Biometric information | Fingerprints and voiceprints | No |
F. Internet or other similar network activity | Browsing history, search history, online behaviour, interest
data, and interactions with our and other websites,
applications, systems, and advertisements | No |
G. Geolocation data | Device location | No |
H. Audio, electronic, sensory, or similar information | Images and audio, video or call recordings created in
connection with our business activities | No |
I. Professional or employment-related information | Business contact details in order to provide you our Services
at a business level or job title, work history, and professional
qualifications if you apply for a job with us | No |
J. Education Information | Student records and directory information | No |
K. Inferences drawn from collected personal information | Inferences drawn from any of the collected personal information
listed above to create a profile or summary about, for example,
an individual’s preferences and characteristics | Yes |
L. Sensitive personal Information | | No |
We may also collect other personal information outside of these
categories through instances where you interact with us in person,
online, or by phone or mail in the context of:
-
Receiving help through our customer support channels
-
Participation in customer surveys or contests; and
-
Facilitation in the delivery of our Services and to respond to your
inquiries
We will use and retain the collected personal information as needed to
provide the Services or for:
-
Category A - 1 year
-
Category B - 1 year
Sources of Personal Information
Learn more about the sources of personal information we collect in 'What Information Do We Collect?'
How We Use and Share Personal Information
Learn about how we use your personal information in the section, 'How
Do We Process Your Information?'
Will your information be shared with anyone else?
We may disclose your personal information with our service providers
pursuant to a written contract between us and each service provider.
Learn more about how we disclose personal information to in the section, 'When and With Whom Do We Share Your Personal Information?'
We may use your personal information for our own business purposes,
such as for undertaking internal research for technological development
and demonstration. This is not considered to be 'selling' of your
personal information.
We may use your personal information for our own business purposes,
such as for undertaking internal research for technological development
and demonstration. This is not considered to be 'selling' of your
personal information.
Your Rights
You have rights under certain US state data protection laws. However,
these rights are not absolute, and in certain cases, we may decline your
request as permitted by law. These rights include:
-
Right to know whether or not we are processing your personal data
-
Right to access your personal data
-
Right to correct inaccuracies in your personal data
-
Right to request the deletion of your personal data
-
Right to obtain a copy of the personal data you previously shared
with us
-
Right to non-discrimination for exercising your rights
-
Right to opt out of the processing of your personal data if it is
used for targeted advertising (or sharing as defined under
California’s privacy law), the sale of personal data, or profiling
in furtherance of decisions that produce legal or similarly
significant effects ('profiling')
Depending upon the state where you live, you may also have the
following rights:
-
Right to obtain a list of the categories of third parties to which
we have disclosed personal data (as permitted by applicable law,
including California's and Delaware's privacy law)
-
Right to obtain a list of specific third parties to which we have
disclosed personal data (as permitted by applicable law, including
Oregon’s privacy law)
-
Right to limit use and disclosure of sensitive personal data (as
permitted by applicable law, including California’s privacy law)
-
Right to opt out of the collection of sensitive data and personal
data collected through the operation of a voice or facial
recognition feature (as permitted by applicable law, including
Florida’s privacy law)
How to Exercise Your Rights
To exercise these rights, you can contact us by
visiting frosfoundation.org/contact, by emailing us
at privacy@frosfoundation.org, or by referring to the contact details at
the bottom of this document.
Under certain US state data protection laws, you can designate
an authorised agent to make a request on your behalf. We may deny a
request from an authorised agent that does not submit proof that they
have been validly authorised to act on your behalf in accordance with
applicable laws.
Request Verification
Upon receiving your request, we will need to verify your identity to
determine you are the same person about whom we have the information in
our system. We will only use personal information provided in your
request to verify your identity or authority to make the request.
However, if we cannot verify your identity from the information already
maintained by us, we may request that you provide additional information
for the purposes of verifying your identity and for security or
fraud-prevention purposes.
If you submit the request through an authorised agent, we may need to
collect additional information to verify your identity before processing
your request and the agent will need to provide a written and signed
permission from you to submit such request on your behalf.
Appeals
Under certain US state data protection laws, if we decline to take
action regarding your request, you may appeal our decision by emailing
us at privacy@frosfoundation.com. We will inform you in writing of any
action taken or not taken in response to the appeal, including a written
explanation of the reasons for the decisions. If your appeal is denied,
you may submit a complaint to your state attorney general.
California 'Shine The Light' Law
California Civil Code Section 1798.83, also known as the 'Shine The
Light' law, permits our users who are California residents to request
and obtain from us, once a year and free of charge, information about
categories of personal information (if any) we disclosed to third
parties for direct marketing purposes and the names and addresses of all
third parties with which we shared personal information in the
immediately preceding calendar year. If you are a California resident
and would like to make such a request, please submit your request in
writing to us by using the contact details provided in the section 'How Can You Contact Us About This Notice?'